I ordered two of these hats for myself but once they arrived I quickly discovered they were youth/kid size hats. Shipping was fast, price fair, but should be labeled for youth in the description . I ended up giving them to my 7yr old ( they fit him well). BTW my hat size is 7 3/8" which I think is a pretty common size.
Sorry you were unhappy with the caps. They are adjustable. We have sold several of these and this is the first complaint we have received.