Return Policy

While we do our best to make your shopping experience a great one, we know sometimes things happen. Please notify us as soon as possible if you are not satisfied with your purchase. Item must be in like new condition in original packaging.
To receive a refund, your items must be returned within 30 days of purchase with an RMA number. Do not send item without RMA.

Some items are covered under manufacturer's warranty and must be returned to manufacturer. Returned items must be in new condition. Give us a call at 850-229-6100 if you have questions about a return. 

Shipping and Handling (48 States)

Please call for orders over 10 lbs. There may be additional shipping charges for over sized iems.

 Shipping Method Standard Ground Expedited Ground       2nd Day Air Express    Next Day Air Express

Business Days          5-7 Days       2-5 Days       2 Days                 1 Day

Orders Under $50     $4.99          $7.99          $19.99                 $29.99

Orders $50 & Over     FREE           $7.99          $19.99                 $29.99

 FREE Standard Ground Shipping on Orders of $50 and over is for shipments to the continental United States only.
Some exclusions apply such as over sized items such as Fishing Carts, Coolers, Fishing Rods Etc.                         

The flat rate shipping and handling charges listed above are for shipments to the contiguous United States only.

We do not ship outside the USA.

A street address is required for all shipping

 All delivery times are quoted in business days not including weekends and holidays.

 Certain items may require additional shipping charges, and some items can only be shipped by truck service.

A $35 fee for shipping and handling will be added for each hazmat ordered.

BlueWater Outriggers reserves the right to limit quantities and/or charge actual shipping charges on bulk orders.

 Gift card purchases do not count toward the $35 minimum requirement for free shipping, however gift cards always ship for free.

Most orders ship within 24 hours and will arrive in 5-7 business days via UPS or by the U.S. Postal Service.

Free shipping excludes shipments to Alaska, Hawaii and U.S. Territories.

 Expedited Ground Shipping Delivery Time

Most orders ship within 24 hours and will arrive in 2 to 5 business days from time of shipment, via UPS or Priority Mail.

Some items shipped directly from manufacturer may not qualify for expedited ground shipping.

 Offer does not include Saturday delivery. Saturday delivery is available to certain areas.

Please call Shipping and Receiving Service at 1-850-229-6100 for Saturday delivery rates and availability. Our hours for shipping & receiving dept. are:

 Monday-Fri, 8am-4pm ET

 Track your order by using My Account, your shipping email, or contacting us directly.

If you have a My Account, you can log into your account and view your order history. Orders take 24 hrs. to appear.

You can select the link in your shipping confirmation email.

 If the order is large and shipped in more than one box, your packages may arrive separately.

If you log into My Account and see more than one tracking number listed for your order, you can expect to receive separate packages.

 

EXPORT CONTROL POLICY

Anyone intending to export or re-export an item after receipt from BlueWater Outriggers is solely responsible for obtaining all necessary licenses and for filing the export in accordance with any and all applicable U.S. federal, state, and local laws as well as any other governing law.

Diversion contrary to U.S. law is prohibited. Certain items may be prohibited from being exported from the United States. Certain items may be prohibited from being imported into certain localities, states, and/or countries. BlueWater Outriggers is not liable for violations of any such laws.

 

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